At Gravik Studio we respect your privacy.

We collect personal information that is necessary to provide our services efficiently. This includes:

• Personal Details – Full name, contact number, and email address.
• Booking Information – Pickup and drop-off locations, ride history, and preferences.
• Payment Information – Transaction details, though we do not store credit card information.
• Feedback and Ratings – Reviews and survey responses to improve our services.

We use your personal information to:

1. Provide, manage, and improve our transport services.
2. Confirm ride bookings and notify you of service updates.
3. Ensure passenger and driver safety.
4. Respond to queries and customer support requests.
5. Comply with legal and regulatory obligations.
6. Send marketing and promotional material (only with your consent).
7. Request feedback and ratings to enhance our customer experience.

Ride Safe implements strict security measures to protect your personal information from unauthorised access, loss, or misuse. This includes:

• Secure data encryption.
• Restricted access to personal data.
• Regular system updates to prevent security breaches.

We do not sell or rent personal information to third parties. However, we may share it with:

• Service providers who assist in delivering our services (e.g., payment processors).
• Law enforcement or regulatory bodies when legally required.

You have the right to:

1. Access, update, or correct your personal information.
2. Object to the processing of your data for marketing purposes.
3. Request deletion of your personal data (subject to legal and operational requirements).
4. Withdraw consent for data processing at any time.

To exercise these rights, please contact us at hello@gravikstudio.co.za

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, your data is securely deleted.

We may update this policy from time to time. Any significant changes will be communicated via our website or email.

If you have any questions about this policy or how we handle your data, please contact us at:

📧 Email: hello@gravikstudio.co.za

By continuing to use our services, you acknowledge that you have read and understood this Personal Information Policy and consent to the collection and processing of your personal information as outlined above.